Popular Articles
The refund for my order has failed. What should I do?
Manual Refund For instances when the refund process may fail, we request you to do a manual refund. Manual Refund Tips To do a manual refund, kindly take note of these: 1. Kindly wait for 3-5 business days to check if your refund payment has been ...
How to Access Parcels PH in GCash
Guide Overview Learn how to access the Parcels PH app in GCash (Ship & Deliver). Download the PDF version for this guide at the end of this article. Access Parcels App in GCash 1. Open GCash. 2. Click View All. 3. Go to Enjoy. 4. Click Ship & ...
How do I refund and cancel my order in Parcels PH?
Order Refund and Cancellation This serves as a guide for Parcels PH users regarding the Refund and Cancellation process of the Parcels PH app. Cancel & Refund an Order Follow these steps on how to Refund your orders in Parcels PH: 1. In the Parcels ...
How do I use the address book when creating a new On-Demand order in Parcels™?
Address Book: Use in On-Demand Order Know how to use your Address Book when creating a new On-Demand order in the Parcels PH app. Article Note: This article is for BOTH the Pickup and Drop-off Location fields in the On-Demand tab. Module Note: You ...
Adding a New Order in Parcels PH
Guide Overview Learn how to add a new order in the Parcels PH app. Download the PDF version for this guide at the end of this article. Add New Order