What are the different order statuses in Parcels™?
Order Statuses
This module is a guide on the statuses that you might encounter after adding a new order in the Parcels™ app.
This article may update from time-to-time without notice. Kindly refresh frequently to view updates.
My Orders Page
The following statuses that can be seen in the My Orders section:
1. Pending
a. Assigning Rider
b. Rider has been assigned
c. Rider is on the way to the delivery location
2. Cancelled
View Past Orders
This is where you could see your past orders’ status with their following payment status:
1. Order Status
a. Completed
b. Cancelled
2. Payment Status
a. Paid
b. For Refund
c. Refunded
Note: Refunded orders will have a Rebook button. Click here to know more on how to rebook orders.Related Articles
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