What additional account or app information can I check in Parcels™?

My Account

This module provides Parcels™ customer’s account details once they access the My Account section.

This article may update from time-to-time without notice. Kindly refresh frequently to view updates.

Account Details

To Access the Account Details section:

1.      In the Parcels™ homepage, click your Profile logo at the upper-left corner of the page.

2.      Click Account Details.

3.      The following User details should appear:

            a. Name

            b. GCash Number

            c. Email

          .         

Contact Us

To Access Our Contact Details and Sites:

1.      Click Contact Us on the My Account page.

2.      The following details should appear:

            a. Helpdesk Email

            b. Live Support chat link

            c. "Submit a Ticket" section

            d. Help Center Site

.         

Note: The following details (email address, website links) can be copied to the clipboard by clicking the "Copy" beside them.

Terms and Conditions

This section provides details on Parcels™ Terms and Conditions in your My Account page.

This is how the Terms & Condition section will look like upon clicking "Terms And Conditions" in the My Account page.

.         

Privacy Policy

This section provides details on Parcels™ Privacy Policy in your My Account page.

This is how the Privacy Policy section will look like upon clicking "Privacy Policy" in the My Account page.

.         

About Us

This section provides details on Parcels™ latest app version in your My Account page.

This is how the About Us section will look like upon clicking "About Us" in the My Account page.

.         

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